Last updated: August 10, 2026
These Terms of Service ("Terms") govern your use of the Recouply website at recouply.io and any inventory purchase transaction you enter into with us. Recouply, Inc. ("Recouply," "we," "us") is a Missouri corporation based in Springfield, Missouri.
By using this site or submitting inventory information to us, you agree to these Terms. If you do not agree, do not use the site.
Recouply purchases excess, overstock, aged, and returned inventory from businesses. We buy inventory outright for our own account. We do not sell inventory on consignment, act as your broker or agent, or take a commission on your goods.
Our estimates are generated by automated software, including artificial intelligence. Our instant quote tool ("InstantQuote") uses automated systems and AI models to produce a rough estimated range from the information you submit and from third-party market data. These estimates are approximate, are produced without human review, and may be inaccurate or incomplete.
An automated estimate is not an offer. It is not a commitment to purchase, is not binding on either of us, and creates no obligation. You should not rely on it as a valuation of your inventory for accounting, insurance, tax, or any other purpose.
A binding offer exists only when a member of our team sends you a written purchase agreement identifying the specific inventory, the purchase price, and the pickup or delivery terms, and you accept it in writing. Nothing is final until that agreement is signed by both parties. Offers expire as stated in the offer document, or after five business days if no expiration is stated.
We may withdraw, revise, or decline to make an offer at any time before you accept it, including where the inventory materially differs from what you described.
When you accept an offer, you represent and warrant that:
You agree to indemnify us against any claim, loss, or expense arising from a breach of these representations.
Purchase prices are based on the quantity and condition you describe. We count and inspect inventory on receipt. If the actual quantity or condition materially differs from your description, we will notify you and may, at our option, adjust the purchase price proportionally, return the affected goods at your expense, or cancel the transaction as to those goods.
Absent a material discrepancy, our count as recorded on receipt is final.
We pay on units received and counted, not on units shipped. This matters most on Amazon FBA removal orders and other third-party fulfillment shipments, where the quantity that arrives is frequently lower than the quantity on the removal report. Units that are lost in transit, never shipped by the fulfillment center, damaged beyond salvage, or otherwise absent from our count are not paid for.
Claims for shortages or damage in transit are between you and the fulfillment center or carrier. We will provide our count sheet and reasonable documentation to support such a claim, but we do not pursue it on your behalf and we are not liable for the shortfall.
We pay the full agreed purchase price after the inventory is received and counted, ordinarily by direct deposit (ACH), together with a count statement. We do not hold back a portion of the price or condition payment on resale.
You are responsible for providing accurate payment details. Any taxes arising from the sale on your side are your responsibility, and you are responsible for determining whether the transaction is exempt from sales tax and for providing any required exemption documentation.
Title and risk of loss pass to us when the goods are loaded onto the carrier we arrange, or on delivery to our facility where you ship them. Where we arrange and pay for freight, we do so as stated in the offer; where you arrange freight, you bear its cost and risk until delivery.
Unless you tell us otherwise in writing, we will not list purchased goods under your brand name, on your own listings, or in a manner that identifies you as the seller. We will use commercially reasonable efforts to honor written channel restrictions you give us before we purchase.
Once we own the inventory, resale decisions are ours, subject to any restriction we have agreed to in writing. Nothing in these Terms grants you a continuing right to control the goods after sale.
You may not use this site to submit false information, interfere with its operation, scrape or harvest data from it, or attempt to gain unauthorized access to any part of it. The site's content, design, and the "Recouply" name and logo are our property and may not be copied or used without permission.
The site and its estimates are provided "as is," without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or accuracy of pricing information.
To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits or lost business, arising from your use of the site or any transaction with us. Our total liability arising from a given transaction will not exceed the purchase price we paid or agreed to pay for the inventory at issue.
SMS notifications. When you submit a quote request and provide a phone number, you consent to receive text messages from us at that number — including an automated confirmation that we received your request, status updates, and the offer itself. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive texts is not a condition of doing business with us; you may instead ask us to correspond only by email.
AI receptionist. Calls to our published phone number may be answered by an automated AI receptionist that takes your details and routes you to a member of our team. Calls may be recorded or transcribed for quality and recordkeeping. If you prefer to speak only with a person, say so and we will transfer you or arrange a callback. You may also reach us by email at any time.
Marketing. You may opt out of marketing email using the unsubscribe link in any message. We will continue to send transactional messages about an active transaction.
We may update these Terms from time to time. The version posted here at the time you submit information or accept an offer is the version that applies to that transaction. Material changes take effect when posted with a revised date.
These Terms are governed by the laws of the State of Missouri, without regard to its conflict-of-laws rules. Any dispute arising out of these Terms or a transaction with us will be brought exclusively in the state or federal courts located in Greene County, Missouri, and each party consents to the jurisdiction of those courts.
If any provision of these Terms is held unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver of it. These Terms, together with any written offer you accept, are the entire agreement between us on their subject matter and supersede any prior discussions.
Questions about these Terms:
Recouply, Inc.
Springfield, Missouri
hello@recouply.io
(417) 867-5140